Free cookie consent management tool by TermsFeed Cookies
CXJPowers · Reliable Energy Storage Battery Supply Manufacturer in China

Frequently Asked Questions Frequently Asked Questions

01

What products can we provide?

Lithium energy storage battery, home battery, Portable power station, HV ESS battery pack, 12V/24V/36/51.2V/72V LiFePO4 battery packs, Jump starters, solar panels, etc. Support OEM/ODM Service.

02

Are you a Manufacturer?

Yes. We are a leading lithium storage battery manufacturer in Dongguan, China. CXJPowers factory is located in Chuangxinjia Industrial Park, No. 26, Xinglong Street, Tangxia, Dongguan, China, with 37 R&D engineers, 210 technicians and workers, 85 sales team and 19,300m² office area & production base. Also, we are a factory business type officially certified by Alibaba.

03

MOQ and Pricing?

Product models in stock, minimum order ≥1 piece;
Product models out stock or customized, if customized logo or packaging, the MOQ is 100~500 pcs, depending on the customization requirements and product type.
We support 1pc sample order for testing.

 

04

Product packaging?

Carton, wooden box or customized packaging.

05

Is the Product Quality Guaranteed?

We have professional quality inspection team, 100% inspection during each production process, testing before packing.
 

06

What is the Payment Agreement for the order?

When the cooperation intention is reached and the contract is signed, after receiving the deposit (signed contract amount * 50%), the order will be placed to start production; when the production is completed, the full payment of the contract amount can be delivered to the customer.
 

07

Which countries can the product be transported to?

Products can be transported to North America, South America, the European Union, the Middle East, Southeast Asia and many other countries. Products all have corresponding transportation inspection reports.

08

Transportation?

Sea transportation, air transportation, express delivery, truck delivery, etc. Accepted delivery terms are FOB, CIF, EXW, DDP.

09

Why is the freight more expensive?

The shipping charges shown on the product page are affected by weight, size, shipping time, shipping method and destination country. The specific shipping costs for different products in different countries can be obtained by consulting customer service.

010

Does the company provide customized services?

We can provide customized services for different products. Any questions feel free to contact us at info@cxjpowers.com. thanks.

FAQs for Portable Power Stations FAQs for Portable Power Stations

01

Are Portable Power Stations Safe?

All iRicesPower's portable power stations are safety and high performance under correct use & operation. It is suitable for outdoor activities, camping etc. Especially in the case of natural disasters, power shortages, and temporary power outages, our LifePO4 power station can play a great role as an emergency backup energy storage power supply.

Warm reminder: Please observe the following safety rules to minimize the occurrence of accidents and adverse results. First, always keep your device dry to avoid potential shock or maintenance issues, and second, make sure your cables don't become a tripping hazard. Under proper use and operation, portable energy storage batteries are completely safe.

02

Are Portable Power Stations Sustainable?

Since you can recharge PPSs repeatedly from several power sources, you can reuse them multiple times to full effect. Sustainability can be further enhanced through attachable solar panels, allowing you to recharge your station via solar power.
 

03

How Long Can You Run a Portable Power Station?

The runtime depends on the kind of portable power station you purchase. Different models have different-sized batteries and energy storage capacities, affecting how long they can run before recharging. Additionally, the devices and appliances you hook up to your PPS will affect the runtime. Appliances that require significant power such as televisions or refrigerators) will drain your station faster than smaller devices such as phones or laptops.
 

04

What is the Difference Between Portable Power Stations and Generators ?

The fundamental difference is that a generator generates power, whereas a portable power station only stores energy. It doesn't create new energy on its own. A PPS stores the energy you charge it with from solar panels, AC wall plugs, car adapters, and other charging methods so you can take it with you and use it later.

05

What Type of Batteries Do You Use?

Depending on the model, portable power stations utilize lithium-ion (Li-on), NCM, or lithium-ion phosphate batteries LiFePO4/LFP), Lithium-ion and NCM batteries are robust. but none more so than the LiFePO4s. which are powerful, fast charging, and last 4-5 times longer than lithium-ion batteries. LFPs are also a greener option and safer to run since they are cobalt-free. LFP batteries can last for 6500 cycles and achieve a depth of discharge rate of 100% protecting users from over-discharging.

06

How many years do Portable Power Stations last?

 The product lifespan largely depends on the model you decide to purchase and the battery type.The number of years the portable power station also depends on how frequently you use and recharge the device. You can expect many years of service from your portable power station if you buy from a reputable brand. Your power station could meet your portable and backup power needs for ten years or more.

FAQs for Home Battery Storage Supply FAQs for Home Battery Storage Supply

01

Which inverter brands are compatible with your home battery systems?

Our battery systems are compatible with major inverter brands like Growatt, Deye, Sofar, Victron, and Goodwe, and support RS485/CAN communication protocols.

02

What’s the difference between HV and LV batteries? Which one should I choose?

HV (High Voltage) offers higher efficiency for high-power demands; LV (Low Voltage) is more flexible for standard household use.

03

Do your batteries support both on-grid and off-grid applications?

Yes, our batteries support on-grid, off-grid, and hybrid systems, with UPS backup functionality.

04

Which is better for home use, wall-mounted or stackable battery?

Wall-mounted saves space and looks sleek, while stackable offers easier expansion and maintenance. 

05

Can the battery be used with solar panels or balcony PV systems?

Yes, fully compatible with various solar systems, including balcony PV, to maximize self-consumption.

06

What is the lifespan of your battery?

Built with LiFePO4 cells, the battery lasts over 6000 cycles—more than 10 years of service life.

07

Do your batteries have a BMS system? Are they safe?

Equipped with a smart BMS, offering five levels of protection for safe operation.

08

Is remote monitoring available? Do you have an app?

Yes, some models support app/web-based monitoring for real-time battery status and data.

09

Do you offer OEM or private label services?

Yes, we offer OEM/ODM including logo, case color, and protocol customization for bulk orders.

010

Do your products have certifications for export to Europe or the US?

Yes, our batteries are certified with CE, UN38.3, MSDS, RoHS, etc., for smooth export and customs clearance.

011

How long is the warranty? How do you handle after-sales service?

3-year warranty with lifetime tech support. We offer remote diagnosis or replacements if needed.

012

Can I expand the system? How many units can be connected in parallel?

Yes, up to 16 units in parallel depending on the model, with total capacity exceeding 100kWh.

013

Can the battery power high-load devices like air conditioners or cooktops?

With a suitable inverter, it can handle household loads from 3kW to 10kW stably.

014

What’s the difference between a Trolley battery and an All-in-One ESS?

Trolley is mobile and great for backup; All-in-One integrates battery, inverter, and controller for plug-and-play use.

015

Does the All-in-One ESS system support direct solar input?

Yes, it supports solar input via built-in MPPT controller, compatible with direct solar panel connection.

FAQs for Industrial Battery Storage Supply FAQs for Industrial Battery Storage Supply

01

Are you a factory or a trader?

We specialize in manufacturing solar storage batteries and also offer comprehensive solar energy system solutions.

02

How can we guarantee quality?

Every order follows our two-step quality assurance process: prototype verification before manufacturing and thorough inspection before dispatch.

03

Which system shoud I choose when purchase C&I energy storage battery?

For C&I energy storage applications, your system choice depends on power needs and grid interaction goals:

•Off-grid systems offer cost-effective energy independence, ideal for areas with unreliable or no grid access.

•Hybrid systems provide the best of both worlds – storing solar energy for peak shaving and backup, while maintaining grid connection for flexibility.

•On-grid systems are optimal if your priority is feeding surplus power back to the grid, especially in regions with favorable feed-in tariffs or net metering policies.

04

Can I expand the industrial battery storage capacity in the future?

The system's modular architecture allows parallel connection, providing exceptional scalability to meet increasing power requirements in commercial and industrial applications.

05

What safety features are included?

Our comprehensive fire safety solution incorporates:

(1) Dual-detection smoke and heat sensors,

(2) Automatic aerosol extinguishing,

 (3) Instantaneous signal transmission to the central fire control unit and alarm network - ensuring reliable multi-tiered protection.

06

How long does it take to install the industrail battery storage container?

The integrated all-in-one cabinet design enables quick and simple installation, dramatically cutting down on labor requirements and deployment time.

The C&I energy storage cabinets provided by CXJPowers adopt an integrated design, which enables plug-and-play and requires no additional installation process.

07

Can the BESS system be customized?

Yes. The appearance, logo, capacity and specific functions of CXJPowers' BESS can be customized. If you are interested in this, please contact us and tell us your needs. We will serve you wholeheartedly!

08

What is C&I energy storage? How does it differ from residential systems?

C&I storage refers to medium/large-scale battery systems (typically 100kWh+) for factories, malls, or industrial parks. They prioritize peak shaving, demand charge management, and higher power throughput compared to home systems.

09

What is the typical battery lifespan? How are cycles calculated?

Current lithium batteries last 8-15 years with 3,000-6,000 cycles (varies by DoD and chemistry – e.g., LFP batteries offer longer longevity).

010

What’s the ROI period for C&I storage investments?

Typically 3-7 years, depending on tariff structures (peak/off-peak price gaps), load profiles, incentives, and system utilization.

011

How much space is required for installation the industrail battery storage?

Example: A 1MWh industrail battery storage containerized system needs ~20-30m², plus ventilation/maintenance clearance.

012

Which industries benefit most from C&I storage?

The C&I stroage will benifit high-energy users with fluctuating demand or expensive peak tariffs most, including:

•Manufacturing plants (reduces demand charges)

•Data centers (backup power + load management)

•Cold storage (smooths refrigeration spikes)

•EV charging stations (avoids grid upgrade costs)

•Commercial buildings (shifts solar power to peak hours)

CONTACT US NOW
If you are interested in CXJPowers products and get more details now. Please leave a message!
Please fill in the form and we will contact you within 24 hours. Thanks.
CXJPowers · Empowers Better Life
Guangdong Chuangxinjia New Energy Tech Co., Ltd.(CXJPOWERS), a wholly-owned subsidiary of Chuangxinjia Group. A powerful manufacturer of energy storage supplies, committed to building a global energy storage power production base. Focus on the R&D + production + sales of portable power stations, home battery storage, C&I energy storage, inverters, jump starters, power banks etc.
TOP
在线客服